Delivery
We charge a flat rate of £7.99 per order. This includes any order with multiple delivery dates.
Following payment for your order, we will send you an order confirmation by email. Please allow up to 3 working days for delivery.
Any plants ready for immediate delivery will be sent within 2 weeks of ordering. For any with a future delivery date, you will receive an email confirming when they have been sent to you.
We send small parcels by Royal Mail or larger parcels by courier. Please advise us of any days during the despatch periods when you may be away or unable to receive the delivery. Also, do tell us if you would like the parcel leaving in the porch or shed etc. Use the Customer Notes section on the Checkout Page to do this.
It is with sincere regret that since Brexit we can no longer send our plants outside of the UK (we can deliver to Northern Ireland). We are very sorry not to be able to supply our customers in Europe for the time being but hope that in time we will find a way.
Packaging
The packaging we use is all recyclable – right down to the the gummed, paper tape we use to seal our boxes (no need to strip off any vinyl tape before recycling). In fact not only is it recyclable, it is nearly all compostable. So simply receive your plants, plant them and then walk to your compost bin and smile! You won’t have a heap of packaging for the dustbin lorry to pick up, just some extra food to keep the worms happy. Our packaging solutions are as a result of a continual evolution of ideas to minimise our impact on our beautiful planet.