When you place an order and payment is made, you will receive an order confirmation by email. Plants marked for ‘immediate delivery’ will be sent within 2 weeks of ordering. When orders are despatched an email is sent confirming that your plants are on the way.
Our standard rate for delivery is £7.99. We send small parcels by Royal Mail and larger parcels by courier. Please advise us of any days during despatch periods when you may be away or unable to receive your order. Also, do tell us if you would like the parcel leaving in the porch or shed etc. Use the Customer Notes section on the Checkout Page to do this.
It is with sincere regret that since Brexit we can no longer send our plants outside of the UK.
Our packaging is all recyclable – right down to the the gummed, paper tape we use to seal our boxes (no need to strip off any vinyl tape before recycling). In fact not only is it recyclable, it is nearly all compostable. So simply receive your plants, plant them and then walk to your compost bin and smile! You won’t have a heap of packaging for the dustbin lorry to pick up, just some extra food to keep the worms happy. Our packaging solutions are as a result of a continual evolution of ideas to minimise our impact on our beautiful planet.